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The Highland Company unlimited offer the UK's
most comprehensive selection of seeds available from Holland.
The site is growing fast and steady. Over the last few months
we have seen new seed ranges to the shopping cart including
No Mercy Supply, the Mr. Nice range and The Highland Company's
own range of seeds.
Customers who shop at The Highland Company
experience high levels of service which is parallel to that
found in reputable 'traditional' highstreet stores. We value
ourselves on the quality of service we offer. Always contactable,
we respond quickly to any enquiry. We can be contacted by
email , snail mail, fax, or by phone. Check out our contact
page for further details.
Our shopping cart is secure offering 128
bit encryption. Using Actinic Catalog shopping cart software,
credit card orders are encrypted at each stage of a transaction.
Credit card details
are encrypted on the way to the server, remain encypted on
the server and are only decrypted after being downloaded to
our computer system. The decrypted credit card details are
then processed only by our 'hands on' Director. For reassurance
check out the 'padlock' symbol in your browser window shopping
cart payment page.
The Highland Company unlimited recognises the
fact that the web offers a slightly different business model
to conventional retailing. Keeping with the ideal that the
web really is a web-like structure we are keen to exchange
links with companies and organisations related to our site.
Please contact our webmaster if
you would like to exchange links.
The Highland Company unlimited operates in
accordance with the recent Consumer Protection (Distance Selling)
Regulations 2000 implemented by European law. Beware of other
businesses who are igornant of these regulations. Our operation
of distance selling is in accordance with these regulations
and is as follows:
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We will confirm by email your order details
including your identity, your address and delivery
address, a description of the goods sold and the price
including
all taxes and delivery costs.
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Cancellation of an order can be made
by email, phone or from a cancellation made via
the contact form on this website.
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All goods ordered from this site are
sent insured via Royal Mail. If an order arrives
damaged please report it to THC and The Royal Mail.
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A claim form
should be sought from The Royal Mail (or local
Post Office) as the goods will need to be claimed for
through
them.
Under no circumstances should damaged goods
be returned to THC unless stated otherwise by THC.
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If required, complaints can be sent using
our details on the contact page.
PLEASE DO NOT USE THE FORUM TO REGISTER
A COMPLAINT OR ENQUIRE ABOUT A SPECIFIC ORDER.
Please
note that if the colour of product that you order is
unavailable, THC reserve the right to send out the closest match
available.
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